Data Protection Notice

BOSCH LIMITED (hereinafter “Bosch” or “We” or “Us”) welcomes you to our internet pages and mobile appli-cations (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.

BOSCH respects your privacy. The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process per-sonal data that was gathered during your visit of our Online Offers confidentially and only in accord-ance with statutory regulations.

Data protection and information security are important aspects of our corporate policy.

Fiduciary/Controller

BOSCH is the fiduciary responsible for the processing of your data; exceptions are outlined in this data protec-tion notice.

Our contact details are as follows:

Bosch Limited,
P.O Box 3000,
Hosur Road,
Adugodi,
Bangalore – 560030,
India

Collection, processing and usage of personal data

Processed categories of data

The following categories of data are processed:
• Communication data (e.g. Firm name, contact person’s name and official e-mail address)
• Transaction data- Purchase invoice and sales data - This is captured through data flow from other system

Principles

Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and pay-ment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this mat-ter, e.g. by means of registration.

Processing purposes and legal basis

We as well as the service providers commissioned by us; process your personal data for the following pro-cessing purposes:

Provision of these Online Offers

Legal basis: Consent and Fulfillment of contractual obligations.

Please refer Term of Use page in website

Resolving service disruptions as well as for security reasons.

Legal basis: Consent and Fulfillment of our legal obligations within the scope of data security as well as in the protection of our offers).

Safeguarding and defending our rights

Legal basis: Legitimate usefor safeguarding and defending our rights.

Login with SingleKey ID

You can log in to our services using SingleKey ID.

SingleKey ID was devised by Robert Bosch GmbH for the Bosch Group to provide users with a comprehensive login option on Bosch websites, shops, apps and services.

Robert Bosch GmbH, Ullsteinstrasse 128, 12109 Berlin, Germany, is responsible for providing SingleKey ID. For the purpose of registration and login, Bosch.IO and Bosch Ltd shall be Joint Fiducairies.

Robert Bosch GmbH processes your data for the purposes of "Registration and login with SingleKey ID" and "Overview and management of data and applications with SingleKey ID" in joint responsibility with us. For more information, see: https://singlekey-id.com/data-protection-notice/

After a one-time registration, you can use SingleKey ID to log in. To do this, you will be forwarded to a login screen at Robert Bosch GmbH. After successful authentication, Robert Bosch GmbH provides us with the necessary personal data (e.g., e-mail address, telephone number, first name, last name, language, country). Your pass-word will not be sent to us.

You can terminate your SingleKey ID user agreement at any time on the SingleKey ID website by deleting your SingleKey ID: https://singlekey-id.com/myprofile/

Please note that by deleting your SingleKey ID you will lose access to all Bosch websites, shops, apps and services that you used to log in to with your SingleKey ID.

Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 180 days and delete them afterwards. Log files which need to be maintained for evidence pur-poses are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

In log files, the following information is saved:

• IP address (internet protocol address) of the terminal device used to access the Online Offer;
• Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
• Name of the service provider which was used to access the Online Offer;
• Name of the files or information accessed;
• Date and time as well as duration of recalling the data;
• Amount of data transferred;
• Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Play-er);
• http status code (e.g., “Request successful” or “File requested not found”).

Children

This Online Offer is not meant for children under 18 years of age.

Data transfer to other fiduciaries

Principally, your personal data is forwarded to other fiduciaries only if consented to or required for the fulfillment of our contractual obligation to you. Additionally, data may be transferred to other fiduciaries when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

Service providers (general)

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.

Transfer to recipients outside India

We might transfer personal data to recipients located outside India. In such cases, prior to the transfer we en-sure that the transfer is not statutorily prohibited.

Duration of storage, retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected ser-vices or for as long as you have consented for or if you have not withdrawn your consent and if its required for the specified purpose. In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

Usage of Cookies-

In the context of our online service, cookies and tracking mechanisms may be used.

Cookies are small text files that may be stored on your device when visiting our online service.

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.

Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

Cookies and tracking mechanisms that are technically not required

We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie).

We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:

Comfort cookies

These cookies facilitate operation and thus allow you to browse our online service more comfortably, e.g. your language settings may be included in these cookies.

Marketing cookies and tracking mechanisms.

General:
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:

Statistics:
By using statistical tools, we measure e.g. the number of your page views.

Conversiontracking:
Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conver-sion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.

Socialplugins:
Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twit-ter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on social plugins

Retargeting:
These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the fiduciary responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the pur-poses mentioned above. Please note the data protection notices of the relevant provider in this context.

Name: Google Analytics

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudony-mous user profiles based on cross-device information of logged-in Google users (cross-device tracking), en-richment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads

Name: New Relic Browser

Provider: New Relic, Inc., 188 Spear Street #1200, San Francisco, CA 94105, USA

Function: For the purpose of tracking user experience and troubleshooting customer issues or complaints, the transfer of your personal data to the above Controller is required.

Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
Note: The settings you have made refer only to the browser used in each case.

Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

Management of your settings with regard to cookies and tracking mechanisms not required technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any Com-fort cookies, marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time

Social Plugins

In our Online Offers we use so-called social plugins from various social networks.

When using plugins, your internet browser creates a direct connection to the respective social networks’ serv-er. Hereby the respective provider receives the information that your internet browser accessed from the re-spective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your in-ternet browser to a server of the respective provider and might be stored there.

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.

In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.

Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to com-pliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

User rights

To enforce your rights, please ensure that an unambiguous identification of your person is possible.

Right to information and access

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statu-tory retention period.

Withdrawal of Consent

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

Right to grievance redressal

1. To assert your rights and to notify data protection incidents please use the following link: https://www.bkms-system.net/bosch-dataprotection For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer: mailto:DPO.India@in.bosch.com

2. If unsatisfied, you have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us.

Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

Contact

If you wish to contact us, please find us at the address stated in the "Fiduciary/Controller" section.

Effective date: [December 22,2023]